Qi Spine Hiring For Front Office / Patient Counsellor at Delhi, Delhi Full Time

Location: Delhi

Job Responsibility:

• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
• Explain the tariff of the respective procedures/investigations to patients in detail.
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval and Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life – Responsible for long term relationship management with the patient.
• Good in convincing power, upselling is must
• Responsible for day to day operations & overall financial performance of the clinic.

Competency:

• Communication Skills
• Empathy
• Convincing power & Upselling
• Convincing Skills
• Multi-tasking
• Ownership/Accountability

Qualifications & Skills:

• Any HSC/Graduate
• Must know Microsoft Excel
• Must be able to work under stress
• Software Efficiency

Shift Timing:

8:00 AM to 4:00 PM and 12 Noon to 8:00 PM, (should be flexible with both the shifts)

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹35,000.00 per month

Schedule:

• Day shift
• Flexible shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9076213022