About Our Company:

QI Spine Clinic, India’s first chain of physiotherapy clinics dedicated to Spine Rehabilitation by an expert team of Spine Specialists located in Mumbai, Delhi, Gurgaon, Bangalore and Pune. Currently, we have a panel of more than 200 physiotherapists associated with us.

www.qispine.com

Working Days: Mon-Sat (8-4 PM & 12-8 PM must be flexible with both shift timing)

Designation: Patient Counsellor

Job Location: Borivali

Role & Responsibilities:

· Front Desk Operations & Admin activities

· Appointment Handling – Scheduling, Coordination, Booking, Cancelations

· Billing & Cash Management

· Education and counselling patients (Making them understand the value of treatment at Qi Spine)

· Complaint Management

· Customer Retention

· Customer Relationship Management

Previous Experience:

· Minimum 1.5 years experience in handling the front office and Cash management

· Qualifications & Skills:

· Any HSC/Graduate

· Must know Microsoft Excel

· Must have good communication skills

· Must be presentable

· Must be able to work under stress

· Software Efficiency

Job Type: Full-time

Salary: Up to ₹27,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Medical Reception: 1 year (Required)
• Billing & Cash Management: 1 year (Required)
• Promoting healthcare packages: 1 year (Required)

Language:

• Fluent English (Required)

Work Remotely:

• No