Hi,
Job Title : Trainer (Revenue Cycle Management)
Location : Pune, India
Company Profile :
First Insight is a product based software development company based in Portland, Oregon (USA). It is also into information technology enabled services in the US healthcare domain. Our expertise lies in ‘Healthcare’ and ‘Insurance’. We are a forward thinking, visionary company that provides high quality software solutions, support, and training to nearly 1,000 ophthalmic practices in the United States. We have carved a niche in the health care industry with our high quality products: e-commerce solutions, practice management and electronic medical records software that are revolutionizing the field of eye care. MaximEyes EHR and Practice Management Software by First Insight is a complete solution that helps improve clinical decision making, enhance patient care, and empower doctors to operate a profitable eye care practice. We also provide high quality full cycle revenue cycle management solutions to healthcare practices all over the United States.
To know more about us please visit us @ www.first-insight.com Our major software development, technical support and service delivery happens from the Pune office. To meet our rapidly expanding business growth we need talented assets. ‘You donate us your talent and we’ll nurture a fine future for you’; that’s the FIC principle. We are hiring Trainers (RCM) for our facility in Pune. The details are as under:
Job Description and Essentials:
Imparting and delivering Voice and Accent training for employees across US Operations.
Technical and Practical knowledge in all the concepts of End to End RCM
Individual contributor role where he or she will be responsible for content development, content management, planning training calendar, creating training plan, working very closely with the Call audit team in identifying V&A and Soft Skills Improvement for core operations.
Delivering training on US Culture, voice and accent, language speaking etc. will involve class room (online) training as well.
Provide call monitoring of Agents on the floor, at times though voice coaches.
Worked extensively on Voice and Accent and American Culture as per process needs
Proficient in phonetics /Neutral Accent/Pronunciation, speech mechanism, vowel sounds and syllable stress in English.
Demonstrated excellence in:
Qualifying Criteria:
Excellent verbal and written communications skills
RCM Cocepts
Voice and Accent training
Behavioral training
Email etiquette and writing
Quality(Auditing- calls and emails)
Feedback and Coaching
E-Learning
Content Development
Prior experience as trainer with excellent communication skills
Excellent communication and presentation skills
Strong client and stakeholder management
Strong time management skills
Presentation skills – Excellent
Salary: Remuneration will be at par with the best industry standards; will not be a constraint for the right candidate.
Job Description Location : Westfort College of Pharmacy, Thrissur Qualification : M. Pharm Pharmaceutical Chemistry Experience : Freshers or Experienced...
Apply For This JobJob Description Communication Skills: Excellent Verbal and Written Communication: The candidate must be able to clearly explain concepts, provide constructive...
Apply For This JobJob Description Urgently Hiring Teachers Hiring Teachers for position given below:- Teacher – No of Openings. Primary Teacher – 3 Biology Teacher – 1...
Apply For This JobJob Description We are organizing walk in drive for the below subject teachers at Podar International School , Vastral, Ahmedabad...
Apply For This JobJob Description: · Coordinates program related events such as workshops, symposia, national and international Scientific Events etc. with International Speakers...
Apply For This JobJob Discription Job Location Vijayawada Education Not Mentioned Salary Rs 1.0 – 3.5 Lakh/Yr Industry Education / Training Functional Area...
Apply For This Job