Process Trainer (US Healthcare-Payer) Opening in Sagility, Bangalore
Process : Process Trainer
Role and Responsibilities.
The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to conduct new hire training, while also managing the quality performance of the newly trained resources through various interventions during the on the job training phase. An approximate list of responsibilities are appended below (but not limited to):
Desired eligibility criteria:1. Needs Assessment Training Specialist must possess good analytical and planning skills to assess training needs and develop programs to meet those needs. They meet Ops managers and supervisors to assess the training needs of individual departments. They must also evaluate the competency levels of individual trainees so that they can work with employees with different knowledge and skill levels.
2. Training Design Training Specialist should be able to design programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. They should schedule training sessions to minimize disruption to normal working, while ensuring that employees achieve the levels of skill necessary for their jobs.
3. Training Delivery – Training Specialist must have excellent presentation skills to present training programs- She/he must have comprehensive knowledge of the topic they are discussing so that they can communicate the correct information and handle any questions from trainees- She/he must have good interpersonal and observational skills so that they can assess trainees understanding and progress, and make any necessary adjustments to the program
4. Administration – Training Specialist must have the administrative skills to manage training programs. They should be able to evaluate the outcomes of training sessions and maintain records of trainees progress and achievements.- They must also monitor training costs against budgets and ensure they make the most efficient use of company resources.
Operational responsibilities:
Responsible for conducting regular knowledge check through assessments and provide POA
Contact person:
Harsha : 8904358454
Interested candidates can share your resume to [email protected] and refer your friends for interview..
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