Process Trainer Job at Indore, Madhya Pradesh, India Full Time NEW

Roles & Responsibilities:

• Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills
• Training, Communication Skills Training, Sales Training, SOP Training and Induction etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Support floor training initiatives, intermittently assist in design and development of training material.
• Provide feedback and input for training content enhancement and development.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training- Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.

Desired Candidate Profile:

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require

Perks and Benefits:

• Overseas Trip by Company.
• Fixed in-hand salary.
• Medical Insurance

Interested candidates can share their updated resume at [email protected] or at 7000522273.