Job description

Polymerupdate is a part of Shalimar Infotech Pvt Ltd., a fast growing multi commodity intelligence providing company. Shalimar Infotech’s other popular brands include Polymer Exchange and RACE Conferences.

Polymerupdate has been Asia’s #1 market intelligence company in the petrochemical space for the past 20 years The company provides business critical industry news and price assessments which are used as benchmarks for contract settlements in many parts of South Asia, South East Asia and the Middle East. Polymerupdate is steadily expanding it’s global reach with newly opened offices in Turkey and Dubai.

Polymer Exchange makes buying and selling of polymers simple.

At Polymerupdate Academy, we offer a broad range of courses in the Petrochemical and allied industries, in collaboration with renowned professors from the field of education. The courses address the critical, technical and managerial needs in both the Public and Private sectors and are unique to each individual client.

Responsibilities:

As an IT sales specialist, you’ll need to:

Speak to customers, either face to face or over the phone.

Gain an understanding of customers’ diverse and specific business needs and apply product knowledge to meet them.

Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes, and then documenting them.

Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.

Identify and develop new business through networking and follow-up courtesy calls.

Prepare and deliver presentations and demonstrations of the services to customers.

Market and promote a portfolio of products by writing and designing sales literature and attending industry events.

Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. Desktops, Laptops, Servers, Cloud Infra and other IT peripherals).

Develop effective sales plans using sales methodology.

Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.

Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas.

Meet sales targets set by managers and contribute to team targets.

Network with existing customers in order to maintain links and promote additional products and upgrades.

Handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate.

Respond to tender documents, proposals, reports and supporting literature.

Manage workload in order to organize and prioritize daily and weekly goals.

Contribute to team or progress meetings to update and inform colleagues.

What to expect:

The role is office based, but often involves travelling to clients’ premises. Overnight stays away from home may be required on some occasions.

Office locations may change according to the needs of the company, so flexibility and mobility are often prerequisites.

You will be working on set targets for handling calls or repairing faults within a specific time frame.

Skills:

You’ll need to show evidence of the following:

A good level of technical understanding, with enthusiasm for new technology and its commercial uses.

Self-motivation and a competitive, results-driven attitude.

Passion, dedication, focus, resilience and the ability to work well under pressure.

Confident presentation skills and a professional telephone manner.

Time-management skills and the ability to prioritize your workload.

Ability to pay attention to detail.

Articulate, persuasive and influential verbal communication skills.

A strong team spirit.

Business awareness.

An up-to-date working knowledge of the industry.

Educational Qualification:

Graduate with strong communication skills.

Additional computer certification courses preferred.

Work Experience:

Minimum 2-3 years of experience in IT customer service or sales environment.

Location:

Mumbai.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Lower Parel, Mumbai – 400013, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Speak with the employer
+91 9892545960