Planet Spark Looking for PlanetSpark – Senior Manager/Manager – Operations Full Time

Job Discription 

The Supply Operations is a key leadership role at PlanetSpark in which the incumbent will lead a fast-growing pool of teachers and take end to end responsibility for supply building, teacher onboarding, training, operations and communications. This is a high accountability and high impact role, working directly with the founders.Eligibility Criteria :- Willing to work 6 days a week- Willing to work in a Series A funded startup and build everything from scratch- 3 to 7 years of experience in operations, training, supply building with a consumer tech company- Past entrepreneurial experience is highly valued- A background in education/training would be valuableRoles and Responsibilities/ Mission Statement :The Sr Manager / Manager Supply Operations will be the sole custodian for Supply Building, Onboarding, Teacher Training and Teacher Selection in the team.Teacher Onboarding :- Onboard a large pool of teachers- Induct the teachers using scalable and tech driven processes- Get teachers ready in short TATTeacher Training Design and Delivery :- Design and enhance teacher training spanning pedagogy, online classroom management, content understanding, content delivery and company policies- Create plans for continuous and ongoing training of existing teachers- Deliver teacher training and develop and lead a team of teacher trainersDemo Operations :- Ensure conduction of demo classes in line with business goals- Own up operational metrics related to demo conductionSupply Planning and Building :- Create supply onboarding plans in line with revenue goals- Conduct teacher selection interviews and improve the selection processTeacher Operations and Communication :- Lead a Cx team to ensure that the day to day problems of teachers are resolved within reasonable TAT- Own up all communication activities for teachers, including engagement initiatives and Reward and RecognitionWhat are the behavioral attributes that we are looking for – A keen desire to drive and growth supply lever for a fast-growing Series A funded startup- An apparent Founders mindset i.e. A mindset where the person can own up learning outcomes and teacher quality and shape it independently like a Founder,

Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time