Engagement:

Engagement: Currently we are to engage an Academic Counselling Specialists (Backend Counsellors) who will be responsible for coordinating and communicating with Students and provide optimal counselling solution and necessary details to students and their parents.

Job Summary:

Experience: 1 – 4 years

Role: Academic Counselling Specialist

Industry: Education & Training

Qualification: Any Graduates

Location: Bangalore

Job Description:

        Understand the students requirement and objective related to the course and provide customized counselling solutions

        Develop and implement an instructional program for qualified students.

        Systematically maintain student data at every stage and follow through process

        Coordinate with different stakeholders in order to facilitate query resolution for Students.

        Navigate the college application process to ensure error free submissions.

        Work hand in hand with stakeholders to ensure a smooth work flow.

        Help and resolve enrolled student queries and guide them through the complete program.

        Ensure we maintain Positive & Happy Customer Engagement Ratings

Candidate Profile:

        Ability to establish strong client relationship.

        Ability to manage multiple stakeholders.

        Ability to perform under pressure Skills.

        Ability to meet deadlines of application processing.

        Ability to resolve counselling related queries.

Web Site: www.pentagoneducation.com

Email Id: ****@patshala.in

Phone: 8722219***    

Recruiter: G J Nataraj