Pearson Hiring For HR Country Care Lead – India at Bengaluru, Karnataka, India Full Time

Who are we?

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We also create incredible assessment clinical and professional tests to help people to growth in their personal and professional lives. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small.

What you’ll do

As part of our global HR Country Care organization, you will be looking after deploying our HR service offerings in India, providing the best-in-class experience to our employees. You will be both a thought leader and operational driver to introduce new, leading-edge capability meant to make each employee’s experience easier and eliminate barriers to productivity. This includes managing our HR portfolio at scale, driving process improvement align to the experience and the execution of high touch services locally. You’ll translate the global Pearson people priorities into something successfully ‘glocalised.’

Key Responsibilities.

• Implement the HR long- and short-term strategy as per the business division’ HRBP guideline.
• Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint.
• Take ownership to identify gap and work on a Process Improvement portfolio. Provide an exceptional experience through innovation, simplification, and digitization.
• Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes.
• Manage adherence to Compliance/local regulations .
• Partner with our Legal COE teams on local legislation update, employee relation matter.
• Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors.
• Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division.
• Maintain positive relationships with the APAC HR Teams to ensure effective co-operation and synergy. Share best practice.
• Building and maintaining positive internal and external relationships with key stakeholders to facilitate the achievement of business goals.

Who you will work with

You will partner with HR Business Partners of business division, Centers of Excellence, shared services (“Pearson People Services”), Payroll, Solutions (IT), and Finance, to keep Pearson competitive and compliant. You’ll be the leader for India within the global Country Care organization. Your peers lead Country Care activities all around the globe. You’ll report to the director of Country Care APAC.

Who you are

• Obsessed with employee experience
• India Human Resources expert with a significant experience in similar role
• Can demonstrate the ability to operate continually at an up-tempo pace in a dynamic, fast-moving culture.
• Excellent written and verbal communications
• Able to discern, organize, and convey complex problems and solutions.
• Student of simplification and making complex processes appear simple to the end user.
• Gifted at executing corporate strategies into locally relevant applications.
• Balanced HR perspective – understanding how HR delivers business value across business-aligned partnerships and centers of excellence.
• Strong capability of interpersonal skills, stakeholder management and influencing abilities
• Much experienced in project management, and cross-function collaboration
• Thrive in an environment with an agenda for change, growth, and innovation.
• Bachelor’s degree or equivalent experience