PAC Asia Hiring For Online Advisor/Education Counsellor at India Full Time

Position : Online Advisor/Education Counsellor

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Roles & Responsibilities :
Contact potential or existing Students/ customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Requirements:
Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Education, Experience

Graduate/ Under-graduate

Fresher (0-1 year)