Otipy is a community-based platform to connect consumers, resellers, and

farmers for bringing fresh produce to the doorstep.

Read more at Otipy, a social commerce platform, gets $32 million in Series B

from West Bridge – The Economic Times (indiatimes.com)

Founded in 2016 by Varun Khurana, Otipy focuses on on-demand harvesting

according to predicted demand to keep minimum wastage through state-of-

the-art tecocurement, distribution, and delivery technology. Otipy sources

fresh produce from farmers across Haryana, UP, Delhi, Gujarat, Himachal

Pradesh, Karnataka, Rajasthan, and Maharashtra.

About Otipy:

Otipy is India’s first social commerce platform connecting end-consumers to

farmers through a community of resellers (mainly women). It is building a

scalable, demand-driven, and tech-enabled supply chain for fresh produce that

moves farm produce from farm to fork in less than 12 hours, giving consumers

unparalleled freshness. We work closely with 20,000+ resellers across Delhi-NCR

and serve over 4 Lakh consumers with fresh produce at their doorstep. Otipy

sources fresh fruits and vegetables from 10,000+ farmers across Haryana, UP,

Delhi, Gujarat, Himachal Pradesh, Karnataka, Rajasthan, Maharashtra, and many

more. Our Mission is to transform the consumption habits of Indian households

by providing healthy farm-fresh produce and providing our farmers technical to

modernize farming, and buying the product at a fair price every day. Thus

creating an interdependent community of farmers and consumers.

Otipy has a great team of people with procurement backgrounds with vast

experiences and education from IIT’s and IIM’s. Working under their guidance

would be an impeccable experience.

https://www.otipy.com/

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Video Links:

• Otipy Consumer Link: Otipy |Get access to farm-fresh. Technology fruits & vegetables

through Otipy | Helping farmer to deliver fresh| – YouTube

• Otipy Farmers Link: Otipy | Otipy Partner Farmer | Fruits & Vegetables | – YouTube
• Otipy Warehouse Link: Otipy Warehouse Standard Operating Video | Fruits &

Vegetables Online App – YouTube

• Otipy Partner Link: Otipy Partner | Earn With Otipy | Online Fruits & Vegetables Delivery| –

YouTube

• Otipy Store Link: Otipy Partner | Earn with Otipy | Serve fresh vegetables and fruits in your community. –

Job Description:

Our Operations Executive (handling customer communication) play a crucial part in the mission to deal

with the different set of customers for appointments, establishing contact with the non-responsive

customers, accurate and professional customer service to all our customers. In a fun and fast-paced

environment, this position requires Call, Email and Chat communication with customers.

What will you be doing

• Connecting with customers for delivery
• Communicate courteously with customers
• Handle customer complaints/enquiries or requests
• Keep accurate records of discussions or correspondence with customers;
• Work across different teams (Sales, operations, delivery) for effective and fast issue resolution

What we need in you.

• Experience in working on communication platforms tools
• Experienced in Calls & Emails
• Excellent communication skills
• Should speak Good in English, Hindi
• Strong sense of customer empathy
• Willingness to work during weekends

Office Venue – Tower A, 5th floor ,Unitech Cyber park sector 39 Gurgaon.

Salary Upto – 22k Inhand

Organization – Otipy

Jobs Type – Full Time