Purpose Of The Deputy Branch Head Role

As face of a branch, Branch Head leads a team of sales and operations to achieve budgeted targets

such as revenue, admissions, collections and operational efficiency resulting in customer satisfaction

and overall business growth.

As a Deputy Branch Head, You Are Expected To

• Generate leads by deploying and guiding the sales team on various marketing campaigns

such as school seminars, roadshows and other above the line (ATL) and below the line (BTL)

activities.

• Monitor and guide the sales team to offer best in class counselling, enrolling, onboarding

and offering overall delightful journey to the students.

• Ensure speedy resolution of queries grievances to maximize customer satisfaction levels

and thereby improving retention of Students and controlling left-outs.

• Ensure adherence to all legal and operational compliances, oversee the safety of facilities

and security of students

• Educating the team about product portfolio and adherence to process compliance.
• Responsible for hiring, rostering, motivating and retaining the team.

To be successful in the Deputy Branch Head role you are required to have:

• An excellent organizational skills and ability to multitask with strong business acumen.
• An excellent time and work management skills, ability to prioritize, ability to handle team,

attention to detail and ability to meet established deadlines.

• A strong communication and interpersonal skills.
• An ability of stakeholder management

To apply for this position share your updated cv on [email protected] or contact 7087107745

This job is provided by Shine.com