Roles and Responsibilities :

• Plans, conducts, coordinates and implements a comprehensive training program for trainees. Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance.
• Prepares new representatives by conducting orientation to sales and service processes; developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training.
• Determines training needs by observing sales and service encounters; studying sales, service and customer experience results reports; conferring with management.
• Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
• Managing team KRA & KPI Organize, Plan and Implement monthly cyclic.
• Liaison with the Quality and Operations to identify, screen and execute process improvement plans.
• Should be able to work under pressure and ability to manage multiple stakeholders
• Performs all other duties as required.

Salary Package:

Annual CTC 3.5 to 5.5 Lac per annum plus performance and sales based incentives.PF, Gratuity, Mediclaim & Insurance cover ( as per policy)

Other Job Benefits & Features:

• 5 days working, rotational 2 week off.
• Fixed Salary + Incentives.
• Fixed Day Shift. Shift Timing from 9 am to 6:30 pm.

How to Apply:

Candidates can directly walk-in to below mentioned address on MON to SAT between 9:30 am to 7 pm or share your resume on [email protected]

Novac Technology Solutions Office No.1506, 15th Floor, Rupa Solitaire Millennium Business Park,Mahape, Navi Mumbai, Contact Person – Deepti Sonawane

OR

Also can share updated resume via Whatsapp on – 9821421946, we will connect back