Norwich Institute Of Management Studies Hiring For Telecalling Counsellor at Coimbatore, Tamil Nadu Full Time

• Taking phone calls and describing the characteristics as well as the benefits of the Courses.
• Collecting customer details and other pertinent data for additional sales follow-up.
• Implement and oversee a Course guidance program that provides Clients with a safe and non-judgmental way to voice their concerns or worries.
• Learn students’ names, career objectives and other details so you can better serve them.
• Analytical ability for performing conflicting resolutions and academic advertisements.
• Addressing queries about the courses.
• Keeping track of calls, sales, and other useful information.
• Inquiring with the Clients and comprehending their specifications.
• Securing new clients via inbound calls, outbound calls, or email.
• Effectively and professionally delivering presentations for large and small groups.
• Performing after-sales follow-up.
• Investigating Clients input and assessing customer happiness.
• Prospecting prior clients for potential sales.
• Working with different departments inside the company to close additional deals.
• Getting in touch with prospective clients using their preferred mode of communication.
• Communicating Verbal acceptance of offers to sales staff for closing deals.
• Keeping track of all successful and unsuccessful sales attempts.
• Participating in regular team meetings to define progress and performance criteria.
• Maintaining operations by adhering to policies, methodologies, and functional changes.

Job Type: Full-time

Salary: ₹12,000.00 – ₹14,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 3 years (Preferred)
• Sales: 2 years (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 7034448572