A Sales Support Coordinator provides administrative support and is involved in both the pre-sale and post-sale processes. They help sales teams to be more effective, and implement, as well as execute key business strategies.
Duties & Responsibilities

• First point of contact for all Information centres
• Manage walk-ins & counsel new registrations / re-registration / re-sitting / re-admission candidates
• Managing the data in CRM for all leads and account
• Contacting leads generated in CRM maintaining a TAT (Turn Around Time) of 20 minutes
• Coordinating with IC’s and students for all admission related documents
• Handling all queries of IC’s
• Conducting training sessions for IC counsellors at regular intervals
• Resolving all critical student cases and centre cases reported from various department in Mumbai

Experience: 2 to 5 years of work experience as a counsellor or front desk executive

Skills & Abilities:

• Good written and verbal communication & analytical skills
• Active listening
• Negotiation
• Time management
• Knowledge of the local language
• Knowledge of computers/office software for communication and report preparation

Job Type: Full-time

Salary: ₹250,000.00 – ₹350,000.00 per year

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• No