NICE Systems
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Roles and Responsibilities:
- Independently lead learning solutions through training life cycle – needs analysis, mapping, design, development and delivery
- Work closely with R&D to gain expertise on new products and versions
- Install, upgrade and maintain training VMs
- Deliver virtual courses on Actimize platforms and solutions to customers, partners and employees
- Constitute a point-of-contact for product and professional knowledge needs of trainers worldwide
- Work in a fast-paced environment while completing training projects according to project timelines
- Foster teamwork within a global group, to achieve project and group goals
Requirements:
- Experience in delivering virtual technical training a must
- Ability to conduct virtual training in different time zones other than their own
- Basic experience with databases and SQL
- Good technical skills. Development background – advantage
- Should be proactive in solving issues and ability to connect and work with different teams
- Experience in developing technical training materials
- Experience with a Learning Management System (LMS)
- Good understanding of a complex and global business environment
- Excellent analytical, organizational and communication skills
- Self-motivated and independent
- Very high level of verbal and written English
- Working knowledge of Microsoft Word and PowerPoint
- Takes a “Can-Do” approach and attitude
- Be a quick learner and an excellent team player
- Most importantly should have a zest to learn new things
- Prior experience with the Actimize products – advantage
Education
- Bachelor Degree in computer science or related technical degree preferred
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.