Role: Soft Skills / Behavioural Trainer

Designation : Executive/ Sr. Executive Learning & Development

Base Location : CHENNAI

Travel : UPON REQUIREMENT

Total Experience : MINIMUM 02-08 YEARS PREFERABLY IN FREIGHT FORWARDING INDUSTRY

Reporting to : HEAD- L&D

Key Role requirements:

• Develop, implement and coordinate training programs for new hires and existing employees
• Design training manuals, presentations, and other learning materials for various training programs. Such as Behavioural, soft skills, Induction and any other trainings on need basis.
• Conduct training sessions no for employees to improve their knowledge and skills, ensuring that they are in line with the company’s goals and objectives.
• The training program should place a strong emphasis on behavioral aspects while also covering a wide range of job-related competencies, rather than being limited solely to behavioral training.
• The ideal candidate should demonstrate a willingness to expand their expertise in other areas of training delivery, such as product and process training.
• Having exposure in Freight Forwarding Training will be an added advantage.
• Maintain accurate records of employee training, attendance, and performance.
• Keep up-to-date with industry trends, changes, and new developments to ensure that training materials are current and relevant.
• Sharing reports to Key stakeholders within stipulated timelines.
• Deliver training to the new hires and customers globally (Whenever asked).
• Conducting Pre and Post Training assessments
• This will be accompanied by the other day-to-day duties/ responsibilities as and when required by the management.

Key Skills:

• Proven experience in developing and implementing effective training programs will be advantage.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a team environment.
• Ability to adapt to changing priorities and to work under pressure.
• Proficient in Microsoft Office Suite or Google Docs, sheets, slides.
• Strong time management skills as well as be an effective multi-tasker.
• Ability to conduct detailed procedures in a time-constrained environment
• Ensure all tasks/reports are being shared as per the deadline.
• Should be accommodating
• Should have a mindset of WE before I
• A go-getter and has a zeal to go extra mile
• Get trained on companys process and product and to train new joiners within 3 months of joining

MINIMUM EDUCATION AND QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or in Logistics
• Having an external Training certification would be beneficial
• Experience in the Freight Forwarding industry, technical training: virtual and classroom training will be preferred
• Strong knowledge of industry practices, procedures, and regulations.