Why do we need this role?

NAB Innovation Centre, India has a robust Learning sub-function under People and Culture function to support NAB India colleagues learning requirements. This role will play a key role in supporting execution of NAB India L&D strategies to ensure our colleagues are clear, capable and motivated in their roles. This role is responsible for:

• Driving world-class learning interventions in accordance with NAB Group governance, processes and standards
• Identify learning gaps and design and enable deployment of bring in best L&D practices based on feedback and recommendation basis Kirkpatrick model of Learning
• Measure training impact / effectiveness of all training programs and take counter measures
• Deliver training sessions on behavioral competencies as per L&D strategy including scheduling, launching learner surveys etc.
• Responsible for Learning Dashboard and drive automation wherever possible to track attendance, metrics to generate program scorecard for participants
• Liaison with internal stakeholders and vendor partners to plan program activities & ensure great learner experience.
• Analyze and evaluate the effectiveness of the programs by collating program data, generate relevant insights to communicate
• Collaboration with broader NICI P&C function to ensure alignment across core P&C initiatives

What and how is it expected to contribute to results?

• Work closely with the L&D Lead to identify gaps and develop learning solutions/ initiatives that comply with NAB Group governance, processes and standards, ensuring scalability, cost-efficiency, accessibility, solution quality, and business impact.
• Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)
• Evangelize digital learning through all learning solutions offered (Self-Service)
• Work closely with all internal teams for the smooth execution of training programs
• Ensure training records; budgets are updated for audits and metrics reported monthly
• Explore automation, data-driven and digital approaches to augment learning operations

Key tasks; accountabilities and challenges of this role

What are the tasks or activities which this role is responsible each day?

• LNA-Learning Need Identification / Training Need Analysis
• Training Delivery -virtual & classroom sessions
• Content design, development & deployment
• Vendor management
• Training Evaluation & Effectiveness
• LMS
• Internal Communication
• Determining gaps in current role specific learning offerings, cross-culture coordination, adjusting learning to fit Indian market

What and how is it expected to contribute to results?

• Successfully develop and implement ROI based learning initiatives that have a measurable impact against business metrics.

Experience

• Demonstrated experience in leading mid to large scale initiatives that execute against desired business outcome
• Demonstrated experience in end to end development and deployment of learning solutions catering for multi-modal delivery including face-to-face and digital offerings.
• Demonstrated experience in contemporary design practices including human centered design and modern learner best practice approaches
• Demonstrated experience in learning-based strategic thinking and strategy development
• Proven experience in stakeholder engagement and management contributing to the realization of strategic outcomes through learning solution development

Essential capabilities

• Understanding of Learning and Development Strategy and methods
• Familiarity with e-learning platforms and practices. Proficient in MS Office, Learning Management Systems (LMS)
• Experience in project management and budgeting
• Excellent communication and negotiation skills
• Ability to deliver multi-modal solutions that cater for modern learner best practice (digital, virtual, social etc.)
• Skilled in project delivery with the ability to set objectives, develop and manage project plans, manage risks, and evaluate success.
• Adept in stakeholder management to engage senior stakeholders, understand their needs, and manage expectations.

Other capabilities

• Experience with developing learning solutions for start-up businesses
• Added advantage –Experience of working with Australian counterparts and an underlying understanding of Australian cultural norms

Qualification Requirements

• Tertiary qualification in Management, Education or Organizational Psychology