Log In
Sign Up
Secondary School Teacher
Moil Education Hiring For Quality Analyst BPO at Noida Full Time
Job Description
Profile – Quality Analyst (Sales and collection exp)
Location – Noida
Salary – 30k – 55k
Experience – 2 year of experience in Quality analyst
Qualification – Graduate
Shift and Timing – Day Shift Rotational shift
Barging calls, sharing feedback.
Working with agents to improve call quality.
Conduct and Participate in Calibration Sessions.
Create and publish weekly quality dashboard.
Create a Monthly Audit plan and sharing with reporting manager.
Develop quality team as per the requirements.
Knowledge, Skills and abilities:
Should be well versed in Ms-Excel, Ms-Word and Ms-PowerPoint.
Excellent communication and presentation skills.
Quality tools and industry standards.
Required Education and Experience:
Must be graduate.
Moil Placement Services
Number :- 7300537949, 8750716479 , 9667984448 ,9821156547
