Full Job Description
We are looking for a Student & Admission Counsellor
Student & Admission Counsellor should be responsible for interacting with potential candidates for converting them into paid applications & subsequently to admissions for the University.
Roles and Responsibilities:
1. Should assist candidates at every stage of admissions and marketing cycle for all courses under the college
2. Using assigned CRM or excel, leads are called by the Counsellors to convert into applications for the courses at the University
3. Answer Inbound calls and answer queries raised by inbound callers
4. Adhere to assigned targets of calls made and conversions to applications
5. Counselling and follow up via other communication tools such as emails/whats app/chats may be required from time to time & for enhancing conversions
6. Interacting with assigned Faculty coordinators for regular inputs
7. Any other functions or duties that may be assigned from time to time.
Desired Candidate Profile:
Functional Area: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education: Graduated / Under Graduates
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹23,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Language:
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+91 7974952408
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