Responsibilities:

• Manage daily operations of branch and ensure smooth and seamless functioning of all branch activities.
• Ensure the facility is kept clean, safe and orderly.
• Achieve Branch sales target and projected profit.
• Select, train, supervise, motivate and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
• Will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.
• Maintain operational standards to provide an excellent working environment for employees.
• Ensure that the branch personnel comply with all company policies
• Assist in performance appraisals, promotions, and compensation activities for employees.
• Working closely with Counselling and operations Team to educate them about latest updates, policies and rules; also handling the team of counsellors and back-office operations with result orientated strategies and planning.
• Provide quality and exceptionally services to customers.
• Will be the process owner for all clients of the branch (students) and ensuring that they are serviced and guided well from beginning to end of the complete student Visa application process.
• To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia etc.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.
• Support marketing and sales promotion activities including promotional campaigns, micro-marketing events, and trade shows
• Develop action plans to enhance operational controls and optimize customer service.
• Routinely audit the records of the registered clients to ensure that their processing is on track.
• Pro-actively identify the issues which any client may face and provide quick resolution and take necessary measures to retain maximum number of clients.
• Routinely audit the records of the registered clients to ensure that their processing is on track.

Desired Profile

• Postgraduate/ Graduate
• 5 yrs. of experience in the same field.
• Must have worked in the managerial capacity.
• Stable career history
• Good team leading experience.
• Candidate must have a strong knowledge about Canada, and preferably Australia, New Zealand & Europe Visa Rules & Regulations
• Good understanding of Visa application process, documentation requirements etc.
• Result-orientated and able to work under pressure to achieve results.
• Excellent Communication Skills (verbal & written both), pleasing personality & confident, good keyboard skills, academically bright.

· Ability to meet sales targets and production goals.

· Results-driven and customer-focused.

· Leadership and human resources management skills.

· Must have experience in Sales, Marketing and in Immigration.

Job Types: Permanent, Full-time

Salary: ₹20,000.00 – ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What’s your notice period?

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 5 years (Preferred)
• Management: 3 years (Preferred)

Language:

• Punjabi (Preferred)
• English (Preferred)

Speak with the employer
+91 9988033553