Please note: Experience in study abroad education domain is must.

Job Overview: As an Inside Sales Executive in the education domain, your primary responsibility will be to drive student recruitment efforts for our educational institution. You will engage with prospective students, guide them through the admissions process, and provide them with information about our programs and offerings. This role is crucial in ensuring that our institution meets its enrollment targets while maintaining high levels of customer satisfaction.

Key Responsibilities:

Student Outreach:

• Conduct proactive outreach to prospective students via phone, email, and other communication channels.
• Respond to inquiries from potential students and provide detailed information about educational programs, admission criteria, and benefits.

Consultative Sales:

• Listen to students’ needs and objectives to understand their educational goals and provide tailored solutions.
• Explain the value proposition of the institution and how it aligns with the students’ career aspirations.

Admissions Assistance:

• Assist students with the application and enrollment process, ensuring they complete all necessary paperwork and meet admission requirements.
• Follow up with applicants to provide guidance, address questions, and track their progress.

Product Knowledge:

• Maintain a deep understanding of the institution’s programs, courses, and curriculum.
• Stay updated on industry trends, competitors, and the latest developments in the education domain.

Lead Management:

• Maintain accurate records of all interactions with prospective students in a customer relationship management (CRM) system.
• Qualify and prioritize leads based on their interest and readiness to enroll.

Sales Targets:

• Work towards achieving individual and team enrollment targets to contribute to the institution’s growth.

Reporting:

• Prepare regular reports and updates on your sales activities and conversion rates to assess progress and identify areas for improvement.

Customer Relationship Management:

• Foster positive relationships with students and provide ongoing support to ensure a seamless onboarding process.

Qualifications:

• Bachelor’s degree in a relevant field is preferred.
• Proven experience in inside sales or telesales, preferably in the education sector.
• Excellent communication skills and the ability to engage and build rapport with prospective students.
• Strong problem-solving and negotiation skills.
• Self-motivated and target-driven.
• Proficiency in using CRM software and other sales tools.
• Knowledge of the education sector and a passion for promoting education.
• Adaptability and a willingness to learn and grow in a fast-paced environment.

This Inside Sales Executive role in the education domain is vital for connecting with potential students, understanding their needs, and helping them make informed decisions about their educational future. It requires strong communication, sales, and customer service skills to be successful in recruiting and enrolling students into the institution’s programs.