Job Description – Admissions Counsellor- USA/UK/Canada
About Company & Job Purpose
Summary: Manya Education is the largest partner of The Princeton Review globally, (Founded in 1981, The Princeton Review headquartered in New York, is a part of ST Unitas, South Korea’s largest ed-tech company). It offers an end-to-end eco-system for all higher education requirements for students in India with an ever-growing network of 40+ centres across PAN India and omni channel presence having delivery across mobile, web and classroom. Manya Education has established itself as one of the leading organisations in test preparation, academic tutoring and admissions to the world’s top universities.
Key Deliverables
∙ Achieve defined individual revenue targets.
∙ Fulfil Sales Management requirements as per audit scorecard.
∙ Achieve expected learning and development assessment scores and certifications. Key Responsibilities
∙ Provide Pre- sales counselling to students regarding Admissions and Test Prep products by any of the customer preferred means -in-center, online, house calls, etc.
∙ Responsible for complete sales funnel management & ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
∙ Ensure benefits and advantages of enrolment are shared with students to encourage conversions.
∙ Promote the outreach programs among the student community.
∙ Ensure high rate of conversion of all leads- telephonic, forwarded and referrals to be successful in achieving the performance goals.
∙ Gather & collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.
∙ Work closely with cross functional teams such as research, counseling, editing, SnQ, IT and Finance and ensure IT related process compliances.
∙ Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per the TAT.
∙ Coordinate with respective team for the product services and seek support for second level counselling.
∙ Be responsibly proactive in up-selling and cross-selling relevant products. ∙ Maintain inventory of student’s kit and ensure timely issuance as per process. ∙ Be proactive in reviewing information on various courses, colleges, test prep products,
application process, deadlines, Visa, travel arrangement, legal requirements, documents etc.to be able to propose accurately and address questions.
∙ Coordinate with respective team for the product services and seek support for second level counselling.
∙ Be responsibly proactive in up-selling and cross-selling relevant products. ∙ Support Centre Manager in grievance management.
∙ Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
∙ Be proactive for self-development initiatives by participating in trainings and certifications. ∙ Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.
Competency
Proficiency Standard Required
Compliance and maintenance of Standards (SOP)
Proficient
Product Knowledge
Expert
English Language proficiency – Spoken
Expert
English Language proficiency – Written
Proficient
Influence decision making process of the clients (Internal & External)
Expert
Competitive Intelligence
Evolving
Counselling Skills
Expert
Appreciative inquiry
Proficient
Interpersonal Skills
Proficient
Ability to use online resources (Internet)
Proficient
Working in ERP environment
Proficient
MS Office Suite
Proficient
Specifications
Educational Qualification: – Essential – Graduate
Experience: – 2+ Years
Department: – Admissions
Level of Impact: – Centre
Reports to: – AGM-Admissions
Type of Employment: – Full Time
Job Type: Full-time
Salary: Up to ₹700,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 9594376855
Job description: Salary: ₹1,40,000 – ₹2,40,000 per month Job Type: Full-time Urgent requirement for The post of pri primary SST...
Apply For This JobJob description: Job Type: Full-time, Part-time BPSC Jobs Notification nbsp information for the hiring of Head Teacher Posts has been...
Apply For This JobJob description: We are having urgent requirement of Experienced/Fresher PRT, NTT, PGT & TGT Teachers for various Schools of Greater...
Apply For This JobJob description: Salary: ₹20,000 – ₹25,000 per month Require Social Studies teacher for International school in Gandipet, Hyderabad www.Educohire.in Location:...
Apply For This JobJob description: Job Type: Full-time Company Description Edudigm Education is a STEM learning company that empowers students of classes 3...
Apply For This JobJob description: Role: PGT SST Teacher Required Experience: CBSE No of Positions: 3 Roles and responsibilities: 1. Lesson plan: The...
Apply For This Job