
MakeMyTrip
About the Function:
The Independent Hotels team is part of the Domestic Hotel Supply Function, and this team manages supply from independent hotels based across India and has more than 70000+ hotels contracted on our platforms.
About the Role:
This is a critical role where the incumbent will be responsible to build and implement exceptional programs for onboarding, training (both Functional + product related), sales productivity, and performance improvements. The role requires continuous cross-functional work internally to determine enablement priorities to ensure the highest level of business impact.
What will you be doing:
- Lead the design, delivery, effectiveness, and continuous improvement of sales enablement programs and content for all supply teams.
- Managing the development of training curriculum; formulating & reviewing training outlines and determining appropriate instructional methodologies and formats across all roles
- Lead the design, delivery, effectiveness of product and process related programs and content for all supply team.
- Oversee execution of the strategy set forth by sales enablement charter, ensuring all programs elevate the mission and vision of the sales enablement function.
- Be a subject matter expert in our sales processes, sales methodology, and competitive intelligence.
- Manage the technologies and team members required to develop, manage and deliver training for all of Hotels Supply workforce.
- Work closely with product management, product marketing, sales teams, sales leaders, and other cross-functional experts to increase collaboration and effectively build awareness and support of sales enablement programs.
- Track the success of all sales enablement efforts through both qualitative feedback and quantitative data to continuously improve initiative.
- Prepare the Training budget outlay and ensure its effective utilization.
- Lead determination of training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; valuating training effectiveness.
Qualification and Experience:
- Min 8 to 11 years of sales training in FMCG/ecommerce companies to sales staff.
- Excellent understanding of Sales & GTM Training methodologies.
- Designing sales trainings and content related.
- Understanding the travel and hotel industry.
- Experience in successfully creating and implementing a sales process/methodology with sales playbook initiatives.
- Experience in building effective sales onboarding, training, and coaching programs.
- Ability to identify and track metrics that demonstrate improvements in sales productivity.
- Excellent communication skills including public speaking, presentations, teaching, facilitating, and writing.
- Be Data driven and support strategy with success analysis.
Key Success Factors for the Role:
- Creative bent of mind.
- High on curiosity & resourcefulness.
- Strong communication skills – written & verbal & stakeholder management skills.
- Team player.
- Agile and able to work under tight timeliness.
- Analytical mindset.