Student Support Executive/Tele-Counsellor

Job Description

Position Title: Student Support Executive/Tele-Counsellor (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s etc.

Responsibilities

• To receive inbound calls and counseling engineer aspirants.
• To do outbound calls as per the leads received from support teams
• To counsel prospective students on telephone/IVRs/Online.
• To escalate the prospects/queries, if required on time
• To manage front office desk by resolving student’s face to face queries, if required.

Competencies

• Command on verbal/Written English communication skills
• Telephone handling skills – Voice/Tone/Pitch/Timely Information
• Persuasive skills, Multitasker
• Adaptable, flexible and fast learner
• Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

• Graduate/Post Graduate

Experience

• 0 – 3 years of experience in Tele-Counselling
• Preference to experience in IT & Education (EdTech) industry

Location : Hauzkhas – New Delhi

Submit Resume : Send your CV at [email protected]

Visit : www.madeeasy.in

WWW.MADEEASYPRIME.COM WELCOME

Job Type: Full-time

Salary: ₹17,000.00 – ₹23,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor’s (Required)

Experience:

• Telecalling (Required)
• total work (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Speak with the employer
+91 7303233224
Application Deadline: 12/04/2023