Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
Keep management updated: Relay important information in the form of timely and accurate reports.
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Set the path to success: Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions.
Impact the bottom line: Coach and give feedback to trainees to help them fulfill performance metrics.
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