Key Responsibilities

· Develop and implement learning and development programs and initiatives aligned with organizational objectives, including training strategy.

· Responsible for the overall development and delivery of curriculum and the creation and delivery of identified training needs

· Engage with business leaders to address skills gaps, organizational transitions, and align training processes to business goals

· Collaborate with different internal and client stakeholders to design and develop training curriculum, course content, and materials using instructional design methodologies

· Evaluate the effectiveness of existing training programs, measure results, and implement improvements.

· Partner with stakeholders to manage organizational change through the implementation of learning and development initiatives.

· Work alongside Functional Leads and SMEs to capture detailed steps for executing specific role-based tasks (Job aids, micro-videos, demos)

· Provide training to new and existing trainers by facilitating Train-The-Trainer workshops, as needed

· Expert knowledge of training, coaching and performance management methodologies

· Track training data and analyze training metrics

· Establish and maintain relationships with third-party vendors and consultants and evaluate their offerings

Technical / Core Competence

· Demonstrate in-depth knowledge of adult learning principles and methodologies.

· Experience in identifying, selecting, and recommending training modalities, learning strategies, and technologies for a learning solution

· Display expertise in one or more technology platforms such as Workday, Oracle, and SAP.

· Proficient in one or more authoring tools such as Articulate 360, Camtasia, WalkMe, EnableNow, OGL, Captivate, and Vyond.

· Working knowledge of various Learning Management Systems

· Understanding of upcoming and new technology trends and its impact on L&D design, delivery, and implementation

Additional Requirements

· Experience in Design to delivery of LaaS (Learning as a Service)

· Excellent stakeholder management and communication skills, both written and oral

· Presentation skills and strong organizational skills with the ability to prioritize work

· Possess a learning mindset and embrace complex problem-solving opportunities.

· Highly self-motivated and can work collaboratively within a team environment.

· Experience of working with US and multi-Geo clients will be an added advantage.

Education / Years of Work Experience

· MBA HR or equivalent Post Graduate degree, from an accredited college/university

· 10+ years of experience working in the field of Learning Design, managing Learning transformation initiatives in a complex organization.

#KGS