Kaplan Hiring For Admissions Executive at New Delhi, Delhi, India Full Time

As an Admissions Executive, ASU Partnership, your role will be to accurately assess student applications to determine suitability for the chosen program and completeness for submission to ASU. You will have an working relationships with the India-based recruitment team and the overseas admission teams, including our London head office.

About The Role

• Systematically and proactively collecting application documents and acknowledging receipt.
• Ensuring high quality data is inputted onto the student information system to enable strong follow-up of applications at all stages of the student journey.
• Following up on any applications that are incomplete by email and/or telephone.
• Ensuring that applications are processed within agreed timelines.
• Managing relationships with key stakeholders – external and internal.
• Dealing with challenges, resolving complaints, and customer support.
• Other tasks that may be assigned to you by your manager.

About You

• Bachelor’s degree in any discipline.
• You will have strong organizational skills, excellent attention to detail, and the ability to follow defined processes and procedures closely.
• Ability to build strong relations, quickly, with customers and colleagues.
• Outstanding attention to detail and high levels of data accuracy.
• Ability to prioritize and organize workload efficiently and effectively.
• Results-focused and a passion for meeting targets.
• Performance-driven and enjoy working in a fast-paced office environment.
• Willingness to work flexible hours where required (including some weekends during critical periods).
• Proficient in spoken and written English.
• Strong IT skills.

Desired Requirement: Experience in overseas education or customer service background

Benefits

• 28 days annual leave*
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan
• Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

To apply please submit a CV along with a Cover Letter by 25th June detailing how you meet the requirements of the role.

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.