Full Job Description
Counsellor Qualifications:
· Should be a graduate in any discipline preferably a design graduate with pleasing personality and have good communication & presentation skills.
· Must have a strong command over English, Hindi/Local languages
· Knowledge of different competitors and their products and services along with fee and discount schemes.
· Candidates having at least two (2)-year experience in a similar profile would be preferred.
Key Responsibilities
· Acquire thorough knowledge and understanding of available courses, admission policies and other rules and regulations of the company
· Handle enquiries, reception duties and attend to phone calls.
· Shall maintain records of the enquiry generation, conversion rates etc. in specified formats and report to appropriate authority as and when required
· Distribute admission forms/ information brochures.
· Coordinate with the center manager and the admission section.
· Coordinate in fee deposition/ refund process.
· Shall make a close rapport with the principals/ students of prestigious/ good schools to organize career counselling seminars/ sample classes etc.
· Shall arrange seminars at the center/ other suitable places, for career guidance to the students in coordination with the center manager and the admission coordinator.
· Shall create a students’ database in order to interact with them through periodic mailers and updated information of various courses.
· Shall carry out any other task as may be assigned to him/her from time to time.
Attributes of a Good Counsellor
· Should maintain a cool composure all the while.
· Comfort the students and visitors by offering them a seat, water & tea/coffee.
· Should be able to identify the student’s need and guide him/her accordingly.
· Maintain an order at the counselling table/room.
· Not to talk ill of other institutes nor engage in any kind of argument related to competitors
· Project a positive image of our center in and outside.
· Should be able to provide correct information about the courses.
· The counsellor should always highlight strong points of the institute and convert the competitor’s weak points tactfully to the advantage of the institute.
· Should be able to talk effectively about our own results, unique positive features like its teaching methodology, study material, placement, study tours etc.
Job Type: Full-time
Salary: ₹12,000.00 – ₹15,000.00 per month
Schedule:
Education:
Experience:
Speak with the employer
+91 8101710106
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