Job Title – Associate Director – Leadership Development & Behavioral Training

Job Location – Gurgaon

Work Mode – Onsite, WFO (5 days a week Mandatory), Travel Requirement: Occasional (up to 30%)

Job Requirements

— Bachelors degree or equivalent in any stream

— A masters degree in HR, Talent/Organizational Development or Psychology, Project management certification, knowledge on design methodologies and instructional design will be an added advantage

— Minimum 12 years of experience in learning & organization development, facilitation and learning based project management

— Exposure of creating end to end learning frameworks and measuring learning effectiveness

— Team Management skills

Key Skills and Competencies

Multitasking, attention to details, analytical and research oriented

Excellent verbal and written communication

Self-motivated, solution and results oriented

Stakeholder expectation and relationship management

Well versed with MS Office (Word, Excel & PowerPoint)

Excellent delivery and facilitation skills

Project Management

Content design

Exposure to simulation-based learning

Role Requirement
To provide a wide range of leadership, management & professional skills development and learning interventions to employees across the organization. To design, develop and deliver impeccable and immersive learning programs that specifically address the needs of our stakeholders

Key Responsibilities

• Formulating a robust L&OD Strategy, to include need-based development programs and
interventions to enhance organizational capabilities that focus on both long-term and immediate
needs

• Quality the requests for learning interventions through learning needs Identification &
Formulation. Work with business leaders and managers to identify and classify capability needs
and trends within the business

• Assess and identify organizational, departmental, and individual development requirements

• Design, develop and deliver outcome-based learning solutions. Garner best practices from
different organizations and interact with experts from the industry

• Collaborate closely with stakeholders to ensure alignment and integration of strategies, projects
and programs for successful implementation and results

• Manage the planning, design, and implementation / delivery of all learning and development
requirements

• Constantly seek innovative and technologically advanced methods of delivering learning

• Ensure constant feedback & coaching to the team to upscale the performance of the team and
the team members

• Facilitate and administer courses and programs that support interactive and practical application

• Create an evaluation strategy based on the needs of the stakeholders, leveraging qualitative and
quantitative measures

• Improvisation through implementation the feedback received from different stakeholders and take necessary steps in the process

• Influence the desired culture in the organization through various interventions

Key Relationships

• ifly leadership team, other teams like Customer Service, Content, Poise and Communication

• Business / vertical heads and L1 and L2 managers

• HRBP across the organization

• Target Audience

Success Indicators

• Expertise in identifying business challenges, development needs and creating / delivering solutions that meet the business objectives
• Consulting skills, being a learning partner to the stakeholders
• Ability to build strong relationships across the organization
• Well-developed business acumen
• Quality of the solutions designed, developed, and delivered (including facilitation), participant and stakeholder feedback / satisfaction scores