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Education Counsellor
Impact HR & KM Solutions Hiring For Student Counsellor at Dhule, Maharashtra Full Time
Qualifications
- Communication skills
- Academic counseling
- Telephony
- Bachelor’s degree
- Diploma
Full Job Description
Department: STUDENT SERVICES
Purpose
Purpose
- Under general direction, provides counselling in the areas of admissions, academics, student services, program selection and career planning related counselling. Will be part of Call Centre Team.
Duties & Responsibilities
- Handling counselling via multiple channels including telephone calls, chats, emails and social. In addition, assist in the conversion process of leads generated from different sources, to prospective admission seekers for the courses offered by Sandip University,Nashik
- Provide comprehensive counselling to the prospect
- Working with telephony and CRM systems
- Log calls and raise tickets and follow up / coordinate with various departments for closing the tickets
- Any other work / responsibility as assigned by Authorities time to time.
Qualification
- Graduate
Experience
- 3 to 5 years of relevant work experience.
- Previous experience working as a counsellor in an education institute preferred
Skills & Abilities
- Good English language ability
- Good English Communication Skills
- Ability to speak clearly and articulately
- Ability to manage complaint calls with a calm disposition
- Patience
- Some amount of knowledge of call center systems such as telephony systems, CRM Databases and computer
- Willingness to learn and understand all the products and services offered by the organization
- Ability to multi-task
Experience 3 – 5 Years
Salary 2 Lac 50 Thousand To 2 Lac 75 Thousand P.A.
Industry Education / Teaching / Training / Counselling / Academic
Qualification Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills Psychometric Testing Student Counseling Psychology Admission Counselling Education Counsellor Counsellor Academic Counsellor Career Counsellor Student Counsellor Career Advisor Admission counsellor
About Company
Contact Person Impact HR n KM Solutions
Address Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
Mobile 8793740165
Email ID [email protected]
