IITjobs Inc. Hiring for Training Coordinator Job at Mumbai (All Areas) Full Time

Job Description:

About the Position & TEAM:

The Field Excellence & Enablement Team is a high-performing team chartered with driving the business forward. This involves managing and owning global enablement programs at a local level. The team works on the most pressing issues for the business and has hands-on involvement in making the fast-paced business unit a success.

Main Responsibilities:

* Work closely with Enablement Business Partners to understand needs of the business and serve as an expert on Salesforce Skills catalog of content.
* Adapt existing global training content to address regional nuances, including tool intricacies, and market dynamics.
* Orchestrate and lead workshops that leverage global frameworks and subject matter expert communities to enhance the skills and knowledge of the sales teams.
* Leverage all global learning content and supporting materials/medias (simulations, role plays, etc.) required to deliver engaging and impactful training programs (estimate 40%).
* Be a power-user in all internally-used products and tools (MuleSoft & Salesforce) & keep a pulse on the competitive landscape, industry trends, and business requirements such that curriculum adjustments and delivery mechanisms are timely and of high value.
* Take ownership of the operations of in-region training programs, including registration, learner tracking, and communication through Slack channels.
* Source and Analyze data to identify trends and insights that inform quarterly enablement planning processes and drive continuous improvement in training programs.
* Build and maintain strong relationships with Mulesoft Global Onboarding Team, Sales Programs, and Sales Leadership, to ensure effective collaboration and alignment of training initiatives with business objectives.
* Partner with the Global Enablement Content team and cross-functional experts to locate, enhance content that addresses the specific training needs of the India Sales teams.
* Achieve high quality standards and customer satisfaction scores on delivered programs and measure training impact against associated enablement KPIs (ie participation, close rate, ACV impact).

Target Skills/Experience:

* Strong interest in facilitating and delivering in-person enablement sessions and/or 6-8 years of experience in a related role.
* Product Knowledge of Mulesoft , Sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge
* Become an enablement catalog expert with ability to identify and propose solutions to regional teams and achieve desired outcomes
* Ability to quickly build trusted relationships and work effectively with cross-functional colleagues
* Self-motivated, accountable, detail-oriented and resourceful
* Utilize internal tools to track, report and analyze performance of programs
* Change oriented. Works effectively in the face of ambiguity, shifting priorities, and rapid change.
* Ability to oversee a variety of projects/programs and supporting tools simultaneously
* A passion for learning, with energy and enthusiasm to motivate and engage others and ability to thrive in a fast-paced environment
* Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling and design thinking
* Good knowledge of software sales cycles, pre-sales, sales process, and coaching is preferred (Prior Sales Experience is a plus)
* Bachelors Degree required; Masters Degree a plus
* Ability to be in the office 4 days per week and lead in-person training sessions in hub