Company Description

iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions, from customer service and collections, to chat, claims and investor relations. … Founded in 2000, iEnergizer employs over 12,000 employees in 11 delivery centers on six continents.

iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions. We help leading companies in the Healthcare, BFSI, Gaming, Publishing and …

Job Description

Dear Candidates,

We have an Openings for Process Trainer, please walk-down to our office on the below mentioned date

Interview Date:– 4 April 2022

Interview Time:– 10am to 1PM

Contact Person: – Sridevi (9945764799)

Venue :– IEnergizer IT Services Pvt Ltd, First floor, A-307, Hustlehub Tech Park, ITI Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

Job Description

We are looking for a Trainer to educate our support, customer service teams by conducting seminars and interactive courses.

Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires.

If you’re familiar with teaching soft skills like negotiation and problem-solving, wed like to meet you.

Responsibilities

• Develop digital and print educational material (e.g. videos and manuals)
• Organize classroom-style seminars about product features and sales techniques
• Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
• Identify individual and team skills gaps
• Schedule regular training sessions (e.g. monthly or quarterly)

Requirements

Must have min. 6 months experience as Trainer in Domestic BPO .

CANDIDATES MUST BE GRADAUTE .

• Work experience as a Customer Service Trainer or similar role
• Knowledge of Learning Management Software (LMS)
• Familiarity with interactive learning activities
• Excellent communication and presentation skills

Salary :– upto 4,60,000PA

Qualifications

Any Graduate/ Any Post Graduate