IDP International Education Specialists Hiring For IELTS Implementation Specialist at Chennai, Tamil Nādu

IDP International Education Specialists

About Us:

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.

We are setting out to be the world’s leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.

For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture, then come and join us as we undergo our digital revolution.

Position Purpose:

As an Implementation Specialist, you will be working closely with IDP:IELTS test centers across the globe – you will train our teams to use IELTS ‘latest test platforms and help them transition from existing test platforms to our new ones. You will feedback to our product teams on user expectations and requirements to help us deliver an outstanding customer experience.

Responsibilities:

  • Liaising with test centers and successfully onboarding them onto our new platforms
  • Manage a portfolio of accounts and act as a single point of contact for the test centers
  • Handle product demos and project briefs
  • Follow-up with test centers to ensure optimal usage of the new platforms
  • Address user needs and concerns quickly and effectively
  • Create and validate delivery reports for the business teams
  • Requirements:

  • Bachelors from a recognized university
  • Minimum 3 years of relatable experience
  • Exceptional communication skills – both written and spoken
  • Ability to multitask and prioritise tasks efficiently
  • Adept at all MS Office tools and applications
  • Quick-thinking, problem solver with an eye for detail
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