iCloudEMS Hiring for Implementation / Support Coordinator Job at Remote Full Time

We are looking for Implementation / Support Coordinator

The ideal candidate should have a BE/MCA background, preferably with experience in ERP applications. Experience with Educational Institutes as Lecturer / Assistant Professor can also apply.

Responsibilities:
-Candidate must have a thorough knowledge of Implementation and training
-Experience with ERP Software especially educational and enterprise ERP
-Good Communication skills
-Analytical Ability to understand workflows
-Provide post-sales technical services and support to the customers.
-Plan and execute database conversions, system migrations, system provisioning, and other services as needed for product deployment.
-Provide installation support and coordinate the installation work as needed.
-Work with customers to ensure technical compatibility.
-Serve as Key Liaison, working in all phases of software implementations, supporting teams in configuration, and issue resolution.

Desired Candidate
-Excellent problem solving/analytical skills.
-Strong oral and written communication skills. Must be able to clearly and effectively communicate work status, risks, and issues.
-Experience with system installations and Implementation.
-Good Communication Skills
-IT Background
-Should be able to give demo to the clients on the application.

Job Type: Full-time

Salary: ₹150,000.00 – ₹250,000.00 per year

Benefits:

• Work from home

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)