Training Manager- Voice and Accent Training

International BPO in Gurgaon

Work from Office

Eligibility Criteria-

• A minimum of 5 years experience in VNA training and development management (essential).
• Documented exp as a Training Manager for atleast 2+yrs

Role & responsibilities-

• Develop a department of well-trained, competent professionals who continuously improve the organization and themselves
• Conduct Train-the-Trainer sessions
• Conduct quarterly one-on-ones with Trainers.
• Coordinate with the Quality Supervisor and Operations on consistency issues
• Create and maintain consultant training schedule.
• Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants.
• Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization.

Preferred skills-

• Bachelors degree or MBA(Any) .
• A minimum of 5 years experience in VNA training and development management (essential).
• Excellent written, verbal and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.

Perks and benefits/ Additional Benefits

• TTT Certication
• Retention Bonus

Interested candidates can share their resume on [email protected] or Call @ 8766285530