Urgent Openings in Ranchi & Bhubaneshwar
Communication Trainer/ Soft Skills Trainer
BPO Experience is Mandatory
Interested candidates can share their resume on – [email protected] or call at 8467054123
Eligibility-
Interview Mode – Virtual/ Skype Interviews
CTC UPTO- 6LPA
Candidates willing to relocate can also Apply
Role and Key Responsibilities:
• Initiate and participate in the projects of the team and the department
• Should have experience in Voice and Accent training in a BPO environment
• Conduct refresher or stratified training batches based on TNA TNI
• High level of proficiency in Power Point and Excel
• Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput / NPS / CSAT, etc.
• Ensure the quality of hiring is as per the MSR of the account
• Experience in delivering training in both physical and virtual environments
• Critical thinking understand the need of the business and create the TNA TNI to improve the
business through innovative methods
• Practical and focused on metrics and data reporting
• Consistent alignment with operations by understanding needs, conducting refreshers, training
batches – If required
• Demonstrate innovation in training by carrying floor requirement into classroom training.
• Contribute to process improvements and innovation in the training function
Perks and benefits-
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