Mandatory Skills: Globalscape version 7,8 and 9
· Configure EFT jobs within Globalscape according to business requirements
· Configure file processing workflow based on existing business rules
· Configure, troubleshoot, and improve performance of FTP servers, as required
· Manage security aspects such as encryption, authentication, controls and reconciliation of files shared through FTP
· Co-ordinate with the peers and work on tickets within SLA
· Good analytical skills with prior experience in Globalscape EFT troubleshooting.
· Participate in weekly meetings with peers and customers
· Service Now knowledge to handle Incidents and Service requests
· Excellent written and verbal communication a must
· Should have experience to work directly with US based customers and vendors
· Must have experience with Globalscape 7, 8 and 9 versions
· Must have experience in doing performance analysis and health checks of Globalscape environment
Good to Have- Control-M v9 and v10.
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