Location: Thrissur, Kerala

Job Summary: We are seeking a dynamic and friendly Receptionist to join our team in Thrissur. This is an excellent opportunity for a fresh graduate or entry-level candidate who is fluent in Malayalam and eager to kickstart their career in hospitality or customer service.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office or hotel.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Update calendars and schedule meetings.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Requirements

• Proven work experience as a Receptionist or similar role is a plus but not required.
• Proficiency in Malayalam is essential; knowledge of English or other languages is an advantage.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Customer service attitude.

Education

• High school diploma or equivalent; additional certification in Office Management is a plus.

Skills: customer,customer service,malayalam,basic,office,brochures