Job Summary
Reporting to the Director, the Senior Student Counsellor is accountable for the overall performance of the student recruitment. The role is to drive student recruitment through planning, thereby measuring performance, coordinating all efforts through monthly business reviews to ensure that Gresham’s target has been met which further helps in driving more students to achieve targets.

Responsibilities and Duties
Key Areas of Responsibility

• Leading the Branch – KPIs
• Number of New Student Meetings
• Product Knowledge
• Courses/Programs
• Partner Universities
• Countries
• Calling and following up with leads
• Counselling Students
• Achieving/exceeding weekly and monthly meeting targets
• Increasing conversion
• Marketing Activities
• Revenue Growth
• Student Satisfaction
• Monthly Business Reviews with Director

• Leading and Managing the Team
• Self-Motivated and Driven
• Cascading Business Plan to team
• Leading and Developing the team
• Regular team and one-on-one meetings with the team members
• People Performance
• Recognition/development of key staff
• Managing team problems such as underperformance, misconduct, and team issues
• Ability to motivate staff
• Ability to handle confidential/sensitive information in a professional manner
• Ability to manage multi-functional tasks
• Recruitment
• Induction & Training

• Reporting
• Daily reporting of staff activities
• Weekly and Monthly Business Review reporting on Student Meetings and Applications
• University Partnerships
• Success and Failures
• Others

Qualifications and Skills
Key Skills, Experience, and Competencies

• Anticipates Student Needs – Understands that student is the core of our business and is committed to providing an excellent student experience always from the first call to the visa application
• Embraces Change – Understands the dynamic nature of the business, organization and is committed to adapting to changing priorities
• Takes Ownership – Accepts accountability, uses own initiative and works proactively
• Good Communicator – Demonstrates good two-way communication skills and understands the importance of engaging with stakeholders
• Commercial Awareness – Understands the impact of financial performance on business results and how own actions impact the broader commercial environment
• Results-Oriented – Relentlessly pursues the achievement of goals and sustained profitable growth

Experience

• 5+ years’ work experience in Sales and Operations
• Prior experience in education consultancy preferred
• Team Management experience of 1 – 2 years
• Bachelor’s Degree Required.

Preferred Candidate skills

• Excellent command of English and Hindi
• Good telephonic and interpersonal skills (verbal and written) as well as organizational skills
• Experience working and succeeding in a goal-driven environment
• Presentable
• Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT)

Expected Start Date: 15/3/2022

Job Types: Full-time, Regular / Permanent

Salary: ₹192,356.00 – ₹443,550.00 per year

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• No