APPLIANCES:

Godrej Appliances is in the business of manufacturing and selling refrigerators, washing machines & air conditioners. The business is also diversified into selling of DVD players & microwave ovens. Godrej, the Most Preferred Brand in refrigerators, enjoys the trust of millions of consumers all over the country.

KRA

• Training Content Development
• Train the Trainer (Team Leaders)
• Monitor Training Dissemination and Conduct ‘Model’ Training Sessions

Job Description

Training Content Development

• Benchmark products & features with competition and develop FAQs to help the team’s product comparison skills
• Choose and create the best medium for dissemination of the selling story by using different mediums viz. AV solutions, other sales aids.
• Study sales pitches and demo skills used by competition as well as outside the industry in other sectors to incorporate best practices.
• Assessment, incentives, leader boards

Train the Trainer (Team Leaders)

• Continuous & regular training of the Team Leaders (Off-roll employees who in turn lead a team of 30-35 secondary sales force members) to equip them to train their team at the Sales counters
• Organize ‘Train the Trainer’ programs for the Team Leaders and Sales team members via self as well as with specialists in sales skills

Monitor Training Dissemination and Conduct ‘Model’ Training Sessions

• Prepare Monthly Training Calendar for branches in the zone through team Leaders and ASMs & ensure execution as per plan.
• Travel to markets regularly to oversee knowledge transfer at the ground level, hand holds the team leaders and ASMs to conduct ‘model’ training.
• Conduct tests/ quiz/ role plays for the secondary sales force in every market visit.
• Collect feedback from the market and improvise the training content on an ongoing basis
• Also deploy training to on-roll sales team members in all model trainings and via Team Leaders

Requisite Work Experience and Qualification:

• Any Graduation with min 5- 12 Years of Experience