With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
We are inviting applications for the role of BA, Training
In this role, you will be working extensively with Business stakeholders on executing the training plans by liaising with Genpact Business/project teams/SMEs, Vendor partners who deliver training solutions, Genpact IT and Infrastructure teams in coordinating training requirements, Genpact corporate L&D teams that maintain learning platforms to ensure training data is gathered accurately, assembled in Genpact systems and reported accurately.

Responsibilities

• Training Needs assessment – Conduct surveys/ discussions with business to understand the training needs
• Drive Domain and Technology sessions to upskill associates as per the training need identification
• Execute session observations & make changes to add value on delivery & training modules & report to partners in an effective & reoccurring timely fashion
• Vendor Management/Sourcing- Liaise with impaneled vendors to design the curriculum and coordinate technical calls between vendor and business teams to finalize training curriculum
• Training Feedback – Conduct post training feedback surveys
• Support Training leader on larger business agenda as needed
• Align with the employee development initiatives run at the organization level
• Govern and manage end to end reports pertaining to core training deliverables
• Analyze reports and provide meaningful insights for consumption by stakeholders
• Drive adoption and penetration of L&D metrics and programs
• Review and reporting to internal stakeholder

Qualifications

Minimum qualifications

• Bachelors / Masters (any stream)
• Well versed with MS Excel, MS Word, MS PowerPoint
• Ability to crunch data, possesses data driven & fact-based approach

Preferred Experience & Skills required

• Relevant experience in the learning space – having worked in collaboration with internal (Genpact) & external (client) stakeholders to manage business process knowledge
• Ability to make impactful presentations for stakeholders, BL, employee interactions – Visually appealing & well-articulated
• Emotional intelligence – maturity in having conversations with senior partners and employees, learners etc.
• Effective probing skills, Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
• Passionate to deliver on the learning commitment – be able to work under pressure and meet deadlines, while maintaining a positive attitude
• Flexibility to take on multiple tasks, problem solving & critical thinking skills
• Ability to take stand up training sessions basis requirement
• Ability to work with diverse set of stakeholders
• Anticipate needs arising in short term for leadership and get organized in advance on what may be needed
• Good Interpersonal skills – ability to articulate the business need and engage partners at middle management levels

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.For more information, visit. Follow us on, , , and .