About Us:

Good Business Lab is a not-for-profit worker well-being research organization. We design and evaluate programs that can find common ground between worker well-being in blue-collar settings and business interests, and then through our newest initiative GBL ventures develop and scale products based on our research. We’ve worked with corporates such as Shahi Exports, Radnik Exports, H&M, Gap Inc., and GANNI, and are backed by funders such as Bill & Melinda Gates Foundation and academics at the world’s top universities such as Harvard Business School.

Our founding team brings together two US-based academics who are professors at the University of Michigan and UC San Diego and have PhDs in economics from Yale University and the head of Organizational Development at Shahi Exports, India’s largest apparel manufacturer. Our work is spread across labour-intensive industries (e.g., garment, electronics, and automobile manufacturing, retail, and food service) in the global south and we maintain offices in India, the US, and Latin America.

We have over 100 global full-time staff across offices worldwide, 17 completed and 16+ ongoing projects across gender, skilling, workplace environment, and health issues, and over 200,000 workers directly impacted.

Length of Commitment: 3 months

Location: Bengaluru 

Remuneration: 50,000 per month

Start Date: 1st March 2024

Role Summary:

• Be responsible for creating and reviewing the data collection tools (qualitative interview questionnaires).
• Conduct qualitative interviews and FGDs with stakeholders across various positional levels.
• Identifying participants based through apt sampling techniques.
• Lead the data analysis and synthesis process.
• Lead sessions for ideation and prototyping of solutions.
• Assist in creating reports of the work undertaken.
• Work closely with other team members to create a comprehensive solution deck

Qualification & Experience:

(The areas of knowledge and expertise that matter most for this role)

• A Graduate/Postgraduate/ M.Phil. Degree from a relevant discipline.
• At least 1-2 years of professional/research work experience in relevant fields.
• Proficiency in languages – English and regional languages (Hindi, Kannada, Marathi and Tamil)
• Experience with qualitative research including ethnographic methods, ESM method, Participatory Research techniques, analysis and synthesis, and report writing, and other relevant methodologies.
• Working knowledge of Research Tools (NVivo, Dedoose etc.)
• Desirable: A portfolio demonstrating your work and research skills

Roles & Responsibilities:

(Areas that will play to your strength and all the responsibilities we will trust you with)

• You will be working closely with the Design, Partnerships, and Research teams at GBL throughout your engagement.
• You will co-design qualitative research questionnaires used for primary data collection from the employees, supervisors and managerial staff of the firms. Other stakeholders include experts in the field, educators, and trainers.
• You will play an active role in the primary data collection process, both virtual and in-person
• Upon completion of data collection, you work with the team to analyze and synthesize data from various stakeholders to identify gaps and opportunities
• Actively participate whiteboard sessions to ideate solutions to close the gaps, and innovate new ways for the automotive industry to attract, hire and retain more women in their workforce
• You will also assist the team in validating the solutions, and prototyping them
• Finally, you will work closely with the team in drafting reports on the process, and findings of this study

What should you be comfortable with?

• A dynamic environment with competing priorities.
• Working in a team with shared responsibilities.
• Independently coordinating with coworkers to accomplish goals.
• Being resourceful in new environments and scenarios.
• Problem-solving in high-pressure environments.
• Adapting your approach, being focused on the problem and not being stuck to one idea or way of solving a problem.

How to apply?

Please make sure to include in your cover letter: a concise explanation of why you want to be part of the GBL Team, how your skills can support us in this role, and how this position can support you in achieving your career goals.

Recent projects and blog posts:

To acclimatize yourself with some of our work, you can read our blog posts on Medium, and also go through our LinkedIn, Twitter, and Instagram.

The process:

We are glad you’re interested in applying for this role! Here is an excerpt of the screening process overview which can take up to 6-8 weeks (from the date of the application deadline).

1. CV screening
2. Take home assignment
3. First round interview
4. Second round interview

Our commitment to diversity:

GBL is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer traditional monetary workplace benefits such as insurance and travel allowance. We are a young and growing company making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output, and quality of work.If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Note: By clicking on the ‘apply for this job’ button, you confirm that you understand and accept GBL’s Privacy Policy. You also understand that GBL has zero-tolerance against sexual harassment/ exploitation /abuse/misconduct (“SEA”). You confirm and declare that you have never been convicted by any court of law and/or you have never been subjected to any sanctions or inquiry or proceedings (be it disciplinary, administrative, civil, or criminal) arising from an investigation in relation to sexual harassment/abuse/misconduct or left employment pending investigation and refused to cooperate in such an investigation.