Roles and Responsibilities –

• Assist in the delivery of formal induction, Pre-process/language training for new hires.
• Working on Training Reports Weekly, Monthly, Semi Annual and Annual.
• Manage Domain and Custom Examinations and publish periodic reports.
• Initiative to improve the Training process.
• Handling client visits and presentations.

Position Summary :-

• Planning for upcoming batches .
• Handling the team (Trainers and Senior Trainers).
• Responsible for the Team performance.
• Responsible for quality of the Trainings imparted.
• Mentoring and Grooming New Trainers, Team Members and GTT Trainers.
• Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor.
• Taking approval for Training Materials from process Heads through GTT members on a semi annual basis.
• Compile and submit monthly report on training activities and needs on a timely and concise manner

Work Experience :-

• Min Experience of 5 years in Pre process training.