We are seeking career minded, experienced and motivated individuals for a full-time position working with stakeholders across all departments and offices to support and maintain client facing documents.

Primary responsibilities includes (not limited to):

• Create, maintain and manage forms, email templates, and trading agreements for all supported processes and languages for retail and institutional clients
• Ensure a consistent message across forms and email templates through approval protocol working directly with various departments
• Drive the process for improving new forms and email templates and the way they are managed
• Streamline existing forms and email templates
• Provide self‐initiated designs for forms and email templates to replace, modify or enhance the overall process
• Ensure all departmental processes and procedures are documented and updated
• Other job related tasks and projects as assigned
• Promote a culture of continuous improvement
• Participate in project-based work as an internal stakeholder
• Liaise with internal departments within the company including developers and other analysts/project managers
• Keep up to date with technical and industry sector developments

Qualifications:

• English – Mother Tongue level (written and verbal)
• Able to work independently without local supervision.
• High level of attention to detail
• Strong research skills
• Experience in email template and document management in Salesforce
• Experience with document creation, editing and publishing in Adobe Acrobat Reader & Pro X/XI and Adobe EchoSign
• Proficiency in MS Office
• Experience using FTP programs for managing and publishing content online, HTML knowledge a plus

All employees working for FXCM must be eligible to work in India.

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly at http://www.fxcm.com/

Company Description
Technementals Innovations India is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the “FXCM Group”) is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world’s largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.

Equal Opportunity Employer