FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
– Director, Learning R&D
What You’ll Contribute

• Apply expert knowledge of adult learning principles, instructional design and corporate education practices to solve knowledge & skills gaps with compelling learning experiences.
• Create course outlines, consulting to net out learning & performance objectives that align strategically to the business need.
• Develop course storyboards that clearly outline content flow, interaction, use cases/scenarios, summary and retention elements.
• Design and develop interactive online courseware and training videos, working through an iterative methodology and using rapid authoring tools.
• Develop learning presentations in support of classroom and virtual training, including job aids, how-to documents/videos and exercise guides.
• Use project management tools to set tasks and timelines, and effectively organize and manage multiple projects to deadline.
• Provide thought leadership on design practices and create power point templates, eLearning templates, communications, and custom imagery in accordance with these practices.
• Research learning trends and technologies to support growth of our business and team members.
• Use the LMS to setup and test learning programs and pull reports.

What We’re Seeking

• Bachelor’s degree required. Master’s degree in Instructional Design, Information Design, Instructional Technology, Education Technologies, English, Journalism or Communications preferred.
• Demonstrates strong information architect skills, including the ability to write compelling instructional narratives to teach highly technical and complex concepts across a range of topics.
• Demonstrates strong user experience architect skills, crafting highly engaging, concise, asynchronous learning experiences that result in transferability to real-world application.
• Experience applying graphic design to asynchronous learning, videos, presentations and communications.
• Significant experience in a consultant role, demonstrating learning expertise and the ability to work independently on the full spectrum of the corporate education life cycle: analyze, design, write, develop, curate, implement, execute, market and evaluate.
• Rapid eLearning developer with demonstrated experience using Articulate 360 (or equivalent), Camtasia, Photoshop, Illustrator, and PowerPoint.
• Innovative thinker, with a passion for surfacing cutting edge techniques applied within the constraints of a fast-paced high-tech environment.
• Problem solver, with the ability to find solutions to challenging projects in a growing, dynamic business environment.

Our Offer to You

• A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Highly competitive compensation and rewards.
• Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.

Why Make a Move to FICO

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.
FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring – 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
• Fraud Detection and Security – 2.6+ billion payment cards globally are protected by FICO fraud systems.
• Lending – 3/4 of US mortgages are approved using the FICO Score.
• Anti-Money Laundering – our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.
Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfill your potential at
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.