Full Job Description
Roles & Responsibilities:
● Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
● Connect with potential customers, gain an understanding of their needs, and convince them to enrol in a therapy plan.
● Assess the background of all the counsellors and recommend the most suitable counsellor to each customer if they need assistance choosing one.
● Gather customer information on call and update it on the CRM.
● Maintain meaningful relationships with existing customers to ensure that they are retained .
● Identify and nurture high-quality leads (people who are likely to buy).
● Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
● Graduate from a recognized college or university and an experience of at least 1 year in the relevant field
● The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
● Exceptional verbal, oral & written communication skills.
● Willingness to learn, a positive outlook & result-orientedness.
● An in-depth understanding of sales principles, strategies, and tactics.
● Empathetic & patient to handle customers in a more efficient manner.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹240,000.00 – ₹400,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Application Question(s):
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