At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

Description – External

EY- Global Delivery Services (GDS) – TAX – People Advisory Services (PAS) – Workforce Advisory (WFA) – Instructional Designer – Manager

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our WFA practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

The opportunity

We are looking for Managers with expertise in Instructional Design to join the WFA team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.

Your key responsibilities

Establish instructional design expertise within the practice, grow and lead a team of instructional design specialists

Liaison with regional stakeholders selling work in the instructional design space to build project pipeline

Identify and build new capabilities in the team based on trends in the various market regions

Lead instructional design efforts using the most advanced technologies and digital solutions in the market

Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts

Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging course content and learning activities

Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting

Provide visual design strategy as best fit solutions for learner centricity

Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team

Lead the development of collaterals, tools, techniques, and methodologies to develop the practice

Contribute to process re-engineering and help bring in efficiencies across WFA through automation

Perform the role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

Skills and attributes for success

High integrity and commitment to work in a new and challenging environment

Ability to manage ambiguity and be proactive

Extremely sharp attention to detail

Strong communication and presentation skills

Cross cultural awareness and sensitivity

High energy levels, agility and adaptability

Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

Responsibilities, Qualifications, Certifications – External

To qualify for the role, you must have

Bachelor’s or associate degree with 12-16 years of hands on experience in implementing and leading large and complex learning projects

Excellent knowledge of storyboarding, visual design principles, and branding guidelines

Impeccable writing skills (grasp and command over English)

Impeccable MS PowerPoint and MS Excel skills

Ability to articulate design decisions, suggestions and provide creative direction

Experience in managing large teams as well as multiple concurrent digital learning engagements

Proficiency with one or more course authoring and learning tools: Articulate Storyline, captivate, SAP Enable Now, Camtasia, Vyond, VideoScribe

Practical knowledge and experience in instructional design principles

Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT

Ability to review learning deliverables developed by others

Ability to develop learning estimations and proposals

Excellent knowledge of assessment and evaluation methods and learning experience platforms

Cross industry exposure

Ideally, you’ll also have

Flexibility in and comfort with learning and applying new software and work processes

Experience in ensuring e-learning materials and course materials are developed under a strict change control with thorough testing before release to the live environment

Experience using gamification within the design and development of online content, to create a more immersive experience for the end user

Ability to create design documents and design guides

A background in content design or content marketing

Experience working in tech organizations

Experience working with all kinds of media

Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy

Proven project management experience to take digital learning from concept to delivery

Familiarity with website design, video technology, and editing

What we look for

Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment

Knowledge and experience of working in a cross-cultural setup

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around

Opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.

Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.