Epiq Systems Hiring For Cyber – Senior Review Manager at India Full Time

The Epiq Cyber Incident Response Review Team is looking for a dynamic member to add to our growing team. Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of business operations, class action, and mass tort, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world.

Position Summary

The Cyber Senior Review Manager (SRM) will work closely with Clients, Review Teams, and with the Directors of Cyber Incident Response Review to continue to build on the CIRR Team’s growth, efficiencies, and overall quality. The Senior Review Manager role demonstrates a blend of business statistics, analytical, and problem-solving skills with a focus on empathy and compassion, creating a positive culture and work environment for their team, including as it relates to diversity, equity, and inclusion. We value our teams work-life balance and wellbeing.

The SRM will report to the Associate Director of Cyber Incident Response Review.

Primary Responsibilities

• Act as a voice of creativity and ingenuity in developing training materials and documentation, review workflows and efficiencies, business solutions, and review processes;
• Manage a team of full-time and contract based team members;
• Provide training, coaching, guidance, and mentorship to the team members;
• Complete weekly and monthly reporting on individual projects and overall business metrics;
• Assist in the approval and review of business data for Invoicing & Billing;
• Serve as a point of escalation for the India Cyber Team in conjunction with the Directors and Human Resources teams;
• Assist recruiting with large hiring initiatives;
• Work with individuals and teams across multiple departments and time zones;
• Assist in yearly evaluations and reviews, including suggesting potential bonus and merit amounts for team members;
• Participate with multiple teams in scoping calls with the client;
• Communicate clear expectations for scope and timelines to internal and external stakeholders;
• Respond to client requests in a timely manner with succinct language and appropriate detail;
• Conduct training for clients in Relativity based on Epiq templates as needed.
• Perform advanced functions in Relativity to be able to train Managers or assist with creative solutions as needed;
• Provide consultation during projects to clients to manage the scope, execution, and overall best practices for industry & Epiq standards;
• Identify and communicate any potential issues or complications that may arise clearly and with a solutions oriented focus;
• Coordinate with the related review management teams to develop efficient work streams through early case assessment, intelligent batching, and identifying other potential efficiency solutions.

Minimum Qualifications

• Bachelor’s Degree or an equivalent advanced degree;
• 5+ years managing a team of 5 or more individuals;
• 3+ years of providing detailed coaching for development of team members;
• Advanced decision making and problem-solving skills;
• Team player who is comfortable working in a remote, dynamic, and fast-paced environment;
• Ability to interact confidently with senior management and lawyers as well as first-level reviewers, contractors, and team members in locations both in and out of country;
• Excellent verbal and written communication skills;
• Ability to adapt to quickly evolving situations;
• Positive solutions-oriented mindset;
• Self-motivated can-do attitude;
• Empathy and understanding of the need for coaching and continuous development for those that will fall under the management structure.

Beneficial Qualifications / Experiences

• Relativity Certified Administrator Certificate;
• Cyber Incident Response Review Experience;
• Long-term volunteer experience;
• Event planning experience;
• IAPP / CIPP Certification;
• PMP Certification;
• Experience teaching large groups;
• Experience working with children or the elderly.