ABOUT EDUFRONT Edufront Technologies aims to empower everyone in school from administration to teachers to students and the parents too! Our mission is to transform school systems across India and revolutionise teaching and learning, in way solving Bloom’s two sigma problem in education and thereby helping students and schools in the across globe.We have leveraged technology and have created EDUFRONT a digital learning ecosystem – integrated along the lines of hardware, software, and content – that piques children’s curiosity, nurtures creativity, lets them explore their passions, and offers them a 360- degree view of their educational material supporting every child move their understanding beyond rote facts, and bring out their true potential.Edufront is a comprehensive solution for Schools and Students alike leveraging on technology to remove the challenges and barriers in learning and monitoring thereby solving Benjamin Bloom’s two sigma problem in education, enhancing the way students learn and broaden their knowledge finally aggrandizing our lives. As a purpose-driven company, we are dedicated to not educating but inspiring

Our team is committed to bring technology and process with a human touch that inspires and enlightens all our stakeholders

But our work doesn’t stop there

We are committed to making the world a better place by leveraging our market-leading global platform, and by extending the reach and influence of like-minded organizations and causes

We also are dedicated to employee volunteerism across the globe

CONTEXT OF THE ROLE: Edufront is an Ed Tech start-up soaring to scale new heights expanding and gaining market by aggressive strategies and creating value throughout the value chain.  Product Implementation Specialist shall manage the implementation of developed technology products for end users, follow procedures to set-up the product, and also train them on how to operate it. KEY RESPONSIBILITIES: Understand the customer requirements from the sales team and prepare implementation plan.Understand the technical requirements for set up the ERP from the sales and product teams.Create a detailed plan for ERP Implementation in the school.Execute the ERP Implementation withing the agreed timelines

Establish and maintain strong associations with key customer contacts.Monitor school’s operations, product experience, and operational outcomes (using internal dashboards and customer calls) and ensure that the product is working well on customer sites.Responsible for providing customer feedback to refine the vision and strategy, and educate inbound product managers on detailed feature ideas to the product roadmap.Support the marketing/sales department as a subject matter expert, providing them with case studies, customer videos, etc

to foster closing of sales deals as needed.Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist.Perform product training to the sales teamPartake in product development meetings to comprehend new functionalities and provide report on customer feedbackTravel to customer facilities as necessary for implementations.Required to create SOP for the department and create with key metrics for success of the department.Any other task as shared by management from time to time

DESIRED SKILLS AND EXPERIENCE: Any Graduate / Post Graduate or higher degree in, Process improvement, Implementation, or Technology, or in a field relevant.Minimum 5 years’ experience in product implementations The product implementation specialist role is a client or customer-facing role, so it is vital that applicants have service orientation and are focused on customer happiness, success, and retention.Candidates with technical qualifications and Education Industry background shall be preferred. Good English and Hindi / Regional communication skillsMust be skilful in using data analysis tools, including Tableau/Excel/Python/SPSS/R etc

They should also be an expert in utilizing various Microsoft Office packages. COMPENSATION: Negotiable, Not a Constraint for the deserving.